Aspiring Network Engineer

Building hands-on cybersecurity and network operations skills through labs, simulations, and certifications

About Me

Ryan Wiseman Portrait

Hi, I’m Ryan Wiseman, an IT and networking professional from Northeast Arkansas. I served in the U.S. Marine Corps, where I developed strong leadership, discipline, and structured problem-solving skills.

I earned a Bachelor’s in Computer Information Technology from Arkansas State University and have four years of experience supporting healthcare IT systems. I hold a strong foundation in networking concepts, endpoint connectivity, and troubleshooting, reinforced through Cisco lab simulations and Packet Tracer exercises. I am CCNA and Network+ certified with my CCNP in progress, and I am currently building Juniper Junos fundamentals aligned with the JNCIA track.

I am passionate about optimizing network performance and solving complex technical challenges. I’m currently seeking network-related roles where my disciplined troubleshooting and operational awareness can support uptime and reliability.

Work Experience

Service Desk Technician II – St. Bernard’s Medical Center

  • Supported enterprise endpoint and network connectivity across a healthcare environment, resolving incidents related to DNS, DHCP, IP addressing, and VPN access.
  • Performed initial network troubleshooting using command-line tools (ipconfig, ping, tracert, nslookup) to isolate connectivity issues.
  • Identified and documented network anomalies and service disruptions.
  • Assisted with troubleshooting layer 1 – 3 networking, including cabling, switch ports, and physical connectivity using cable testers.
  • Managed and reserved IP address allocations using SolarWinds IPAM, supporting DNS/DHCP services and network availability.
  • Managed Active Directory users and groups to support authentication and access requirements.
  • Maintained accurate incident records in Zendesk and Jira while meeting SLAs and operational standards.

Pharmacy Informatics – St. Bernard’s Medical Center

  • Maintained Meditech databases using SQL and MAGIC language.
  • Supported network-connected clinical systems, ensuring operational integrity in a regulated environment.
  • Installed/updated hardware and software in compliance with organizational regulations.

Infantryman – U.S. Marine Corps

  • Maintained and operated mission-critical communications equipment valued at $500K+.
  • Trained team members on operational procedures and equipment use, ensuring readiness and accountability.
  • Developed leadership and decision-making skills under high-pressure conditions.

Skills


Education & Certifications

Bachelor’s of Science in Computer Information Technology
  • Arkansas State University
  • 2016 – 2020
  • Jonesboro, AR

Certifications

You can find the certification date and expiration in my Credly transcript by clicking the following link:

View on Credly →
Cisco Certifications
  • Cisco Certified Network Associate (CCNA)
CCNA
Juniper Certifications
  • JNCIA-Junos
JNCIA-Junos
CompTIA Certifications
  • A+ (Core Series)
  • Network+ (Plus Series)
  • Security+ (Plus Series)

Includes CompTIA Stackable Credentials: CIOS, CSIS

A+ Network+ Security+
Fortinet Certifications
  • Fortinet Certified Fundamentals – Cybersecurity (FCF, NSE 1–2 equivalent)
  • Fortinet Certified Associate – Cybersecurity (FCA, NSE 3)
Fortinet Certified Fundamentals Cybersecurity Fortinet Certified Associate Cybersecurity
In Progress
  • Cisco Certified Network Professional (CCNP ENCOR|ENARSI) – In Progress
  • Juniper Networks Certified Specialist, Service Provider Routing and Switching, (JNCIS-SP) – In Progress

Currently building multi-vendor network and routing expertise.

Projects