Aspiring Network Engineer

Building hands-on cybersecurity and network operations skills through labs, simulations, and certifications

About Me

Ryan Wiseman Portrait

Hi, I’m Ryan Wiseman, an IT and networking professional from Jonesboro, Arkansas. I served in the U.S. Marine Corps as an infantryman with Echo Company, 2nd Battalion, 1st Marines, where I developed leadership, discipline, and structured problem-solving skills.

I earned a Bachelor’s in Computer Information Technology from Arkansas State University and have four years of experience supporting healthcare IT systems. I have a strong foundation in networking concepts, endpoint connectivity, and troubleshooting, reinforced through Cisco lab simulations and Packet Tracer exercises. CCNA and Network+ certified, with CCNP in progress, and currently building Juniper Junos fundamentals aligned with JNCIA track, I’m passionate about optimizing network performance, improving reliability, and solving technical challenges.

I’m seeking Network related roles where my disciplined troubleshooting, operational awareness, and networking knowledge can support uptime, performance, and reliability.

Work Experience

Service Desk Technician II – St. Bernard’s Medical Center

  • Supported enterprise endpoint and network connectivity across a healthcare environment, resolving incidents related to DNS, DHCP, IP addressing, and VPN access.
  • Performed initial network troubleshooting using command-line tools (ipconfig, ping, tracert, nslookup) to isolate connectivity issues.
  • Identified and documented network anomalies and service disruptions.
  • Assisted with troubleshooting layer 1 – 3 networking, including cabling, switch ports, and physical connectivity using cable testers.
  • Managed and reserved IP address allocations using SolarWinds IPAM, supporting DNS/DHCP services and network availability.
  • Managed Active Directory users and groups to support authentication and access requirements.
  • Maintained accurate incident records in Zendesk and Jira while meeting SLAs and operational standards.

Pharmacy Informatics – St. Bernard’s Medical Center

  • Maintained Meditech databases using SQL and MAGIC language.
  • Supported network-connected clinical systems, ensuring operational integrity in a regulated environment.
  • Installed/updated hardware and software in compliance with organizational regulations.

Infantryman – U.S. Marine Corps

  • Maintained and operated mission-critical communications equipment valued at $500K+.
  • Trained team members on operational procedures and equipment use, ensuring readiness and accountability.
  • Developed leadership and decision-making skills under high-pressure conditions.

Skills


Education & Certifications

Bachelor’s of Science in Computer Information Technology
  • Arkansas State University
  • 2016 – 2020
  • Jonesboro, AR
Bachelor’s Degree

Certifications

You can find the certification date and expiration in my Credly transcript by clicking the following link:

View on Credly →
Cisco Certifications
  • Cisco Certified Network Associate (CCNA)
CCNA
CompTIA Certifications
  • A+ (Core Series)
  • Network+ (Plus Series)
  • Security+ (Plus Series)

Includes CompTIA Stackable Credentials: CIOS, CSIS

A+ Network+ Security+
Fortinet Certifications
  • Fortinet Certified Fundamentals – Cybersecurity (FCF, NSE 1–2 equivalent)
  • Fortinet Certified Associate – Cybersecurity (FCA, NSE 3)
Fortinet Certified Fundamentals Cybersecurity Fortinet Certified Associate Cybersecurity
In Progress
  • Cisco Certified Network Professional (CCNP ENCOR|ENARSI) – In Progress
  • Juniper Networks Certified Associate (JNCIA-Junos) – In Progress

Currently building multi-vendor network and routing expertise.

Projects